Enterprise Transformation Consulting
Fix the process.
Then automate it.
Most transformation programmes pour technology onto broken processes and quietly scale the waste. We do it in the right order — eliminate the waste first, then automate what's left.
“Don't Automate Waste — Eliminate It First.”
Leading enterprise performance improvement at Fortune 500 scale
Lean Six Sigma, certified by SBTI — founded by Six Sigma pioneer Dr. Stephen Zinkgraf
M&A integrations in U.S. history, delivered hands-on
Our philosophy
Automation makes a bad process faster, not better
Transformation doesn't start with technology — it starts with understanding what your process actually does today, as opposed to what the documentation claims.
We help organisations see, simplify and stabilise their operations before a single bot is built, blending Lean and Six Sigma, process mining, automation and change enablement into one disciplined method. Every engagement is judged on a number the finance team recognises.
Who we work with
Built for complex, data-heavy operations
Mid-to-large enterprises where processes are intricate, data is abundant, and legacy systems have quietly accumulated a decade of workarounds.
Healthcare & Life Sciences
Revenue cycle, patient intake, clinical supply and regulatory workflows.
Financial Services
Reconciliation, onboarding, servicing and the controls-heavy back office.
Insurance
Claims handling, underwriting operations and policy administration.
Manufacturing & Supply Chain
Order to cash, procure to pay, planning and plant-level flow.
Typically we're brought in by a CFO, COO, or the leader of a transformation, CI or shared services function.
Where most clients start
The Process X-Ray
Two weeks. One end-to-end process. We pull your event log data and map what actually happens — every variation, every rework loop, every handoff that stalls — not what the SOP says happens.
- The true as-is process, mapped from your own system data
- Waste and delay quantified in cost and cycle time
- A prioritised improvement roadmap
- A clear view of what's genuinely worth automating — and what isn't
Fixed scope. Fixed fee. No obligation beyond it.
Our services
Transformation services
Six capabilities, delivered in the sequence that makes each one work.
Strategy & Operating Model Design
Establish the why and the how of transformation — before deploying any technology.
Learn moreProcess Optimization & Re-Engineering
Simplify and stabilise before you digitise, using Lean and Six Sigma.
Learn moreIntelligent Automation & Digital Enablement
Scale efficiency and intelligence across the enterprise — after optimisation.
Learn moreCapability Building & CoE Enablement
Empower your people to sustain the change and drive the next one.
Learn moreFinancial Tracking & Value Realization
Make improvement visible, measurable and financially accountable.
Learn moreChange Management & Communication
Align stakeholders and embed sustainability from day one.
Learn moreHow it works
What a CogniFlo engagement looks like
Diagnose
We pull your event log data and map what actually happens in one end-to-end process. You get the waste quantified in cost and cycle time, and a ranked list of where to start.
Redesign
We remove the waste and the variation using Lean and Six Sigma, so the process is stable, capable and actually worth scaling.
Automate & sustain
Only then do we apply RPA, AI and workflow orchestration — and stand up the governance, KPIs and internal capability that keep the gains.
Who you'll work with
Two decades of transformation, from inside the enterprise
CogniFlo is led by Guy Desormes — a Lean Six Sigma Master Black Belt certified by SBTI, the firm founded by Six Sigma pioneer Dr. Stephen Zinkgraf.
Guy has led enterprise performance improvement at Mylan Pharmaceuticals, Wyndham Worldwide and Bank of America, including post-merger integration on two of the largest M&A deals in U.S. history — revitalising operational capability, untangling complex supply chains and accelerating value capture.
He has done this work from the inside, under real pressure, at Fortune 500 scale. That's the perspective he brings to your operation.
Let's talk
What's the one process costing you the most right now?
Tell us about it and we'll tell you what we'd look at first. No pitch, no obligation — just a straight read on where the waste probably is.